{"id":86,"date":"2025-11-20T22:39:17","date_gmt":"2025-11-20T22:39:17","guid":{"rendered":"https:\/\/hotelcasacaletas.net\/?page_id=86"},"modified":"2025-11-27T21:08:52","modified_gmt":"2025-11-27T21:08:52","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/hotelcasacaletas.net\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Terms & Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

1. Introduction<\/strong><\/p>

By making a reservation through the official website of Hotel Casa Caletas (www.hotelcasacaletas.net), the customer expressly accepts these Terms and Conditions of Reservation, which govern the contractual relationship between the guest and the hotel.
We recommend that you read this document carefully before confirming your reservation.<\/p>

2. Reservation Process<\/strong><\/p>

Reservations can be made directly through the website, WhatsApp, email, or through the hotel's authorized channels.
All reservations will be confirmed once the customer receives a confirmation email issued by Hotel Casa Caletas.<\/p>

3. Payment Policies<\/strong><\/p>

The total price of the reservation must be paid in advance within 30 days prior to the arrival date.<\/p>

Payments can be made by credit card on the website and other authorized channels, or by bank transfer to the accounts indicated by the hotel via WhatsApp.<\/p>

Failure to make payment within the established period may result in the automatic cancellation of the reservation without the right to a refund.<\/p>

4. Cancellation Policies<\/strong><\/p>

Low Season<\/em><\/p>

The customer may cancel the reservation free of charge up to 30 days prior to the arrival date.<\/p>

If cancellation is made within 30 days prior to arrival, 100% of the total booking value will be charged.<\/p>

High Season<\/em><\/p>

The customer may cancel the reservation free of charge up to 40 days prior to the arrival date.<\/p>

If cancellation is made within 40 days prior to arrival, 100% of the total booking value will be charged.<\/p>

(Note: High and low seasons will be defined by the hotel according to the annual calendar, holidays, and periods of high demand.)<\/strong><\/em><\/p>

5. No-Show Policy<\/strong><\/p>

If the customer does not arrive at the hotel on the scheduled arrival date and has not canceled within the permitted period, the total value of the reservation will be charged, with no right to a refund or change of dates.<\/p>

6. Reservation Modifications<\/strong><\/p>

Requests to change the date, room type, or number of guests are subject to availability and may result in a change in rate.
The hotel reserves the right to apply additional charges in the event of changes made outside the established deadlines.<\/p>

7. Guest Responsibility<\/strong><\/p>

The guest agrees to:<\/p>

Make appropriate use of the hotel facilities.<\/p>

Respect internal rules regarding coexistence, safety, and sustainability.<\/p>

Be liable for any damage or loss caused during your stay.<\/p>

8. Force Majeure Policy<\/strong><\/p>

Hotel Casa Caletas is not responsible for cancellations or modifications caused by force majeure, including natural phenomena, health emergencies, roadblocks, or government regulations. In these cases, the hotel may offer to reschedule the stay at no additional cost, subject to availability.<\/p>

9. Personal Data Protection<\/strong><\/p>

The hotel guarantees the confidentiality of the information provided by the customer. Personal data will be processed in accordance with Law No. 8968 \u2013 Protection of Individuals with regard to the Processing of Personal Data, for purposes exclusively related to the management of reservations and communication with the customer.<\/p>

10. Applicable Law and Jurisdiction<\/strong><\/p>

These Terms and Conditions are governed by the laws of the Republic of Costa Rica. Any dispute arising from their interpretation or enforcement shall be submitted to the competent courts of the province of Guanacaste, Costa Rica.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

T\u00e9rminos y Condiciones 1. Introducci\u00f3n Al realizar una reserva a trav\u00e9s del sitio web oficial de Hotel Casa Caletas (www.hotelcasacaletas.net), el cliente acepta de manera expresa los presentes T\u00e9rminos y Condiciones de Reserva, que regulan la relaci\u00f3n contractual entre el hu\u00e9sped y el hotel.Se recomienda leer atentamente este documento antes de confirmar la reserva. 2. […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"yoast_head":"\nT\u00e9rminos y Condiciones - Hotel Casa Caletas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelcasacaletas.net\/en\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y Condiciones\" \/>\n<meta property=\"og:description\" content=\"T\u00e9rminos y Condiciones 1. Introducci\u00f3n Al realizar una reserva a trav\u00e9s del sitio web oficial de Hotel Casa Caletas (www.hotelcasacaletas.net), el cliente acepta de manera expresa los presentes T\u00e9rminos y Condiciones de Reserva, que regulan la relaci\u00f3n contractual entre el hu\u00e9sped y el hotel.Se recomienda leer atentamente este documento antes de confirmar la reserva. 2. […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hotelcasacaletas.net\/en\/terms-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel Casa Caletas\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/casacaletashotel\/?locale=es_LA\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T21:08:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/\",\"url\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/\",\"name\":\"T\u00e9rminos y Condiciones - Hotel Casa Caletas\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/#website\"},\"datePublished\":\"2025-11-20T22:39:17+00:00\",\"dateModified\":\"2025-11-27T21:08:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/hotelcasacaletas.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"T\u00e9rminos y Condiciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/#website\",\"url\":\"https:\\\/\\\/hotelcasacaletas.net\\\/\",\"name\":\"Hotel Casa Caletas\",\"description\":\"Donde vives atardeceres inolvidables y la hospitalidad de una verdadera Zona Azul\",\"publisher\":{\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/#organization\"},\"alternateName\":\"Casa Caletas Boutique Hotel\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hotelcasacaletas.net\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Organization\",\"Place\",\"Hotel\"],\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/#organization\",\"name\":\"Hotel Casa Caletas\",\"alternateName\":\"Hotel Boutique Casa Caletas\",\"url\":\"https:\\\/\\\/hotelcasacaletas.net\\\/\",\"logo\":{\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#local-main-organization-logo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/casacaletashotel\\\/?locale=es_LA\",\"https:\\\/\\\/www.instagram.com\\\/hotelcasacaletas\\\/?hl=es\",\"https:\\\/\\\/www.tiktok.com\\\/@casacaletas_hotel\"],\"description\":\"Descubre la magia de vivir en una verdadera Zona Azul: atardeceres \u00fanicos, naturaleza pura y una hospitalidad que te cambia la vida.\",\"legalName\":\"Casa Caletas\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"11\",\"maxValue\":\"50\"},\"publishingPrinciples\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/\",\"address\":{\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#local-main-place-address\"},\"telephone\":[\"+(506) 8645 8333\"],\"contactPoint\":{\"@type\":\"ContactPoint\",\"telephone\":\"+(506) 8645 8333\",\"email\":\"info@hotelcasacaletas.net\"},\"openingHoursSpecification\":{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"00:00\",\"closes\":\"23:59\"},\"email\":\"info@hotelcasacaletas.net\",\"priceRange\":\"$\",\"currenciesAccepted\":\"USD\"},{\"@type\":\"PostalAddress\",\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#local-main-place-address\",\"streetAddress\":\"Coyote Beach, Guanacaste, Costa Rica\",\"addressLocality\":\"Guanacaste\",\"postalCode\":\"41002\",\"addressCountry\":\"CR\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/hotelcasacaletas.net\\\/terminos-y-condiciones\\\/#local-main-organization-logo\",\"url\":\"https:\\\/\\\/hotelcasacaletas.net\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Logo-casa-caletas.png\",\"contentUrl\":\"https:\\\/\\\/hotelcasacaletas.net\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Logo-casa-caletas.png\",\"width\":1266,\"height\":535,\"caption\":\"Hotel Casa Caletas\"}]}<\/script>\n<meta name=\"geo.placename\" content=\"Guanacaste\" \/>\n<meta name=\"geo.region\" content=\"Costa Rica\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Terms & Conditions - Hotel Casa Caletas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hotelcasacaletas.net\/en\/terms-conditions\/","og_locale":"en_US","og_type":"article","og_title":"T\u00e9rminos y Condiciones","og_description":"T\u00e9rminos y Condiciones 1. Introducci\u00f3n Al realizar una reserva a trav\u00e9s del sitio web oficial de Hotel Casa Caletas (www.hotelcasacaletas.net), el cliente acepta de manera expresa los presentes T\u00e9rminos y Condiciones de Reserva, que regulan la relaci\u00f3n contractual entre el hu\u00e9sped y el hotel.Se recomienda leer atentamente este documento antes de confirmar la reserva. 2. […]","og_url":"https:\/\/hotelcasacaletas.net\/en\/terms-conditions\/","og_site_name":"Hotel Casa Caletas","article_publisher":"https:\/\/www.facebook.com\/casacaletashotel\/?locale=es_LA","article_modified_time":"2025-11-27T21:08:52+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/","url":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/","name":"Terms & Conditions - Hotel Casa Caletas","isPartOf":{"@id":"https:\/\/hotelcasacaletas.net\/#website"},"datePublished":"2025-11-20T22:39:17+00:00","dateModified":"2025-11-27T21:08:52+00:00","breadcrumb":{"@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/hotelcasacaletas.net\/"},{"@type":"ListItem","position":2,"name":"T\u00e9rminos y Condiciones"}]},{"@type":"WebSite","@id":"https:\/\/hotelcasacaletas.net\/#website","url":"https:\/\/hotelcasacaletas.net\/","name":"Hotel Casa Caletas","description":"Where you live unforgettable sunsets and the hospitality of a true Blue Zone.","publisher":{"@id":"https:\/\/hotelcasacaletas.net\/#organization"},"alternateName":"Casa Caletas Boutique Hotel","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hotelcasacaletas.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Organization","Place","Hotel"],"@id":"https:\/\/hotelcasacaletas.net\/#organization","name":"Hotel Casa Caletas","alternateName":"Hotel Boutique Casa Caletas","url":"https:\/\/hotelcasacaletas.net\/","logo":{"@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#local-main-organization-logo"},"image":{"@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/casacaletashotel\/?locale=es_LA","https:\/\/www.instagram.com\/hotelcasacaletas\/?hl=es","https:\/\/www.tiktok.com\/@casacaletas_hotel"],"description":"Discover the magic of living in a true Blue Zone: unique sunsets, pure nature, and life-changing hospitality.","legalName":"Casa Caletas","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"},"publishingPrinciples":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/","address":{"@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#local-main-place-address"},"telephone":["+(506) 8645 8333"],"contactPoint":{"@type":"ContactPoint","telephone":"+(506) 8645 8333","email":"info@hotelcasacaletas.net"},"openingHoursSpecification":{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"00:00","closes":"23:59"},"email":"info@hotelcasacaletas.net","priceRange":"$","currenciesAccepted":"USD"},{"@type":"PostalAddress","@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#local-main-place-address","streetAddress":"Coyote Beach, Guanacaste, Costa Rica","addressLocality":"Guanacaste","postalCode":"41002","addressCountry":"CR"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hotelcasacaletas.net\/terminos-y-condiciones\/#local-main-organization-logo","url":"https:\/\/hotelcasacaletas.net\/wp-content\/uploads\/2025\/09\/Logo-casa-caletas.png","contentUrl":"https:\/\/hotelcasacaletas.net\/wp-content\/uploads\/2025\/09\/Logo-casa-caletas.png","width":1266,"height":535,"caption":"Hotel Casa Caletas"}]},"geo.placename":"Guanacaste","geo.region":"Costa Rica"},"_links":{"self":[{"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/pages\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/comments?post=86"}],"version-history":[{"count":13,"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/pages\/86\/revisions"}],"predecessor-version":[{"id":2270,"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/pages\/86\/revisions\/2270"}],"wp:attachment":[{"href":"https:\/\/hotelcasacaletas.net\/en\/wp-json\/wp\/v2\/media?parent=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}